Shipping

At Sowbhagya Biotech, we are committed to providing timely and reliable shipping services for our organic products. Please review the following shipping policy details:

 

1. Order Processing Time: Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.

2. Shipping Methods: We partner with trusted shipping carriers to ensure safe and efficient delivery of your organic products.

3. Shipping Rates: Shipping rates may vary based on the destination and the weight of the package. The applicable shipping charges will be clearly displayed during the checkout process.

4. Delivery Time: Estimated delivery times depend on the shipping destination. While we endeavor to deliver orders promptly, actual delivery times may be influenced by factors beyond our control, such as weather conditions or carrier delays.

5. Tracking Information: Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment.

6. International Shipping: We offer international shipping to select countries. Please note that additional customs duties or taxes may apply, and these are the responsibility of the recipient.

7. Shipping Restrictions: Certain products may be subject to shipping restrictions based on regulatory requirements. We will notify you if any restrictions apply to your order.

8. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or delivery issues resulting from incorrect or incomplete address information.

 

Cancellation Policy:

We understand that circumstances may arise where you need to cancel your order. Please refer to our cancellation policy below:

 

1. Cancellation Period: You may cancel your order within 24 hours of placing it. Once this period has elapsed, your order may have already been processed and shipped.

2. Cancellation Process: To cancel your order, please contact our customer service team promptly. We will make every effort to accommodate your request, subject to the current status of your order.

3. Refund Policy: If your order is eligible for cancellation and a refund, the refunded amount will be issued to the original payment method used for the purchase. Please allow sufficient time for the refunded amount to be reflected in your account, depending on your payment provider's policies.

4. Exceptions: Certain products or orders may not be eligible for cancellation or refund due to their nature or customization. We will inform you if your order falls under any such exceptions.